Privacy Policy

Protecting your personal data

At MEDITEC, we attach the utmost importance to protecting your personal data. This policy informs you how we collect, use and protect your information.

1. Data collection

We collect the information you provide us when you:

• Create your customer account
• Place an order
• Subscribe to our newsletter
• Contact us via the contact form
• Take part in our contests

The data collected includes: last name, first name, email address, phone number, delivery address, purchase history.

2. Use of data

Your data is used to:

• Process and deliver your orders
• Manage your customer account
• Keep you informed of your order status
• Send you our promotional offers (with your consent)
• Improve our services and personalize your experience
• Respond to your contact requests

3. Data sharing

We do not sell your personal data. It may only be shared with:

• Our delivery partners to ship your parcels
• Our payment providers to process transactions
• Legal authorities if required by law

4. Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss or disclosure. Our servers are secured and transactions are encrypted (SSL).

5. Cookies

We use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable them via your browser settings, but some site features may be affected.

6. Your rights

In accordance with regulations, you have the following rights:

• Right of access : view your personal data
• Right of rectification : correct your inaccurate data
• Right to erasure : request deletion of your data
• Right to object : object to the processing of your data
• Right to portability : retrieve your data

To exercise these rights, contact us by email at contact@meditec-cm.com specifying your request.

7. Data retention

We keep your data for as long as necessary to manage our business relationship, and for a maximum of 5 years after your last purchase, unless you object. Billing data is kept for 10 years for legal reasons.

8. Changes to this policy

We may amend this privacy policy from time to time. Any changes will be published on this page with an update date. We invite you to check it regularly.

9. Contact

For any question regarding this policy or your personal data, you can contact us:

• By email : contact@meditec-cm.com
• By phone : +237 679 57 91 12
• By mail : Boulevard de la liberté, Douala, Cameroun